/* MaxDuit — Complaint page (extends support.css) */
.complaint-email-card {
  grid-template-columns: auto 1fr;
}

.complaint-email-card .support-card-body {
  pointer-events: auto;
}

.complaint-guide {
  margin-top: 1.35rem;
  padding: 1.15rem 1.1rem 1.2rem;
  border-radius: 1.15rem;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.12);
}

.complaint-guide h2 {
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 1.15rem;
  letter-spacing: -0.02em;
  margin-bottom: 0.45rem;
}

.complaint-guide-lede {
  font-size: 0.9rem;
  line-height: 1.55;
  color: rgba(255, 255, 255, 0.72);
  margin-bottom: 1rem;
}

.complaint-format {
  margin-bottom: 1rem;
  padding: 0.85rem 0.9rem;
  border-radius: 0.9rem;
  background: rgba(255, 255, 255, 0.95);
  color: var(--ink);
}

.complaint-format-label {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--ink-soft);
  margin-bottom: 0.35rem;
}

.complaint-format-sample {
  font-family:
    system-ui,
    -apple-system,
    BlinkMacSystemFont,
    "Segoe UI",
    Roboto,
    "Helvetica Neue",
    Arial,
    sans-serif;
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--navy-950);
  line-height: 1.4;
}

.complaint-steps {
  margin: 0 0 1.1rem 1.15rem;
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
  color: rgba(255, 255, 255, 0.82);
  font-size: 0.9rem;
  line-height: 1.55;
}

.complaint-template {
  padding: 0.9rem 0.95rem 1rem;
  border-radius: 0.95rem;
  background: rgba(255, 255, 255, 0.95);
  color: var(--ink);
  margin-bottom: 1rem;
}

.complaint-template .complaint-format-label {
  margin-bottom: 0.5rem;
}

.complaint-template-body {
  margin: 0 0 0.85rem;
  padding: 0.75rem 0.8rem;
  border-radius: 0.7rem;
  background: rgba(10, 31, 77, 0.05);
  border: 1px solid rgba(10, 31, 77, 0.08);
  font-family:
    system-ui,
    -apple-system,
    BlinkMacSystemFont,
    "Segoe UI",
    Roboto,
    "Helvetica Neue",
    Arial,
    sans-serif;
  font-size: 0.86rem;
  line-height: 1.55;
  white-space: pre-wrap;
  word-break: break-word;
  color: var(--navy-950);
  overflow-x: auto;
}

.complaint-copy-template {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 2.55rem;
  padding: 0.55rem 1rem;
  border: 0;
  border-radius: 999px;
  cursor: pointer;
  font-weight: 700;
  font-size: 0.88rem;
  color: var(--navy-950);
  background: linear-gradient(135deg, var(--gold), var(--gold-deep));
  box-shadow: 0 8px 18px rgba(245, 197, 66, 0.22);
  touch-action: manipulation;
}

.complaint-copy-template.is-copied {
  background: rgba(21, 128, 61, 0.16);
  color: #15803d;
  box-shadow: none;
}

.complaint-note {
  padding: 0.95rem 1rem;
  border-radius: 0.9rem;
  background: rgba(245, 197, 66, 0.12);
  border: 1px solid rgba(245, 197, 66, 0.22);
}

.complaint-note p {
  font-size: 0.88rem;
  line-height: 1.55;
  color: rgba(255, 255, 255, 0.86);
  margin-bottom: 0.7rem;
}

.complaint-support-link {
  display: inline-flex;
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--gold);
  text-decoration: underline;
  text-underline-offset: 2px;
}